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Friday
Sep012017

US Bank Stadium’s Beverly Zimmerman Receives Meet Minneapolis Hospitality Hero Award

Via a News Release from Meet Minneapolis:

U.S. Bank Stadium’s Beverly Zimmerman Receives Meet Minneapolis Hospitality Hero Award

Beverly Zimmerman, a tour guide at the U.S. Bank Stadium, has been named a Hospitality Hero award winner for second quarter by Meet Minneapolis, Convention and Visitors Association.

Beverly Zimmerman, tour guide at U.S. Bank Stadium, and winner of Meet Minneapolis Hospitality Hero award.

The award is given quarterly to members of the Minneapolis hospitality community who have been nominated by their colleagues. The award honors an individual or company that has made valuable contributions to the image and culture of Minneapolis through outstanding hospitality and service.

A Minnesota native, Zimmerman is known for her warmth and extensive knowledge on Minneapolis’ history and culture, according to her nomination. She welcomes visitors and provides suggestions on all that Minneapolis has to offer. No matter who she is helping, she can find a way to relate and personalize their experience. Since U.S. Bank Stadium started giving tours, Zimmerman has given more than 200 tours.

With over 50 years of experience in hospitality work, she has proven to be an expert in providing a memorable and genuine tour. Lisa Niess, marketing and communications manager at U.S. Bank Stadium, said that Zimmerman “never turns down an opportunity to enhance our service excellence by taking photos, sharing stories and creating memorable moments for guests young and old.”

Along with her manager, visitors can agree that Zimmerman is a great candidate to represent Minneapolis’ friendliness. “An opportunity for Beverly to win this award would showcase the best that Minneapolis has to offer in hospitality,” said Niess.

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