Renaissance Minneapolis’ Sinisa Djukic Receives Meet Minneapolis Hospitality Hero Award
Via an August 3 News Release from Meet Minneapolis:
Sinisa Djukic, a banquet manager at the Renaissance Minneapolis Hotel, The Depot has been named a Hospitality Hero award winner for first quarter by Meet Minneapolis, Convention and Visitors Association. The award is given quarterly to members of the Minneapolis hospitality community who have been nominated by their colleagues. The award honors an individual or company that has made valuable contributions to the image and culture of Minneapolis through outstanding hospitality and service.
Clients and employees of the Renaissance will vouch for Djukic’s commitment to his job and the city of Minneapolis. Although he is not from Minnesota, Djukic is incredibly proud what Minneapolis has to offer, and can easily tell his clients all about this city, according to his nomination. He will offer help and suggestions that go beyond his role as banquet manager. Sinisa is the perfect representative of Minneapolis’ culture and warmth.
Managing Director Michael Clark raves that clients often rebook thanks to Djukic’s dedication to his job. Djukic is known to go in on his day off to ensure all is running smoothly for events. In addition to his attention to the events, Djukic’s leadership to his team is significant. He motivates and empowers his team by working alongside them during jobs. Djukic turns “transactions into memorable experiences” for the clients and guests, making hospitality a priority for every interaction. For these reasons, the Renaissance is proud to have Sinisa represent the company to clients, according to Clark.
“The Hospitality Hero program is something we are very proud of,” said Madonna Carr, vice president of Destination Services, Meet Minneapolis. “Visitors and clients’ first impressions are often the front-line staff they encounter at our hotels and other establishments, so the dedication of these staff members, like Sinisa, are vital to the impression people have of our destination.”
“We receive comments after every single event about how much Sinisa was the perfect backbone to the group’s success,” said Clark. “By creating a welcoming environment for guests, Sinisa leaves a lasting impression that encompasses Minneapolis’ hospitable nature. His faithfulness continues to impress visitors, he leads team effectively, and his role is essential to the Renaissance.”